Buying and Booking Administrator

Package

• £23,166 per annum
• Based at our Liverpool Head Office

Employee Benefits

• Full-time colleagues receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Discounted onsite gym 
• Contributable company pension scheme
  10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme

MyHB colleague benefits platform with access to:

• Discounts UK wide on retail, leisure, hospitality venues 
• Employee Assistance Programme with 24/7 confidential counselling and advice line 
• Completely confidential services to you.
• Low-cost voluntary insured health cash plans and cancer cover 

Job Introduction

We’re looking for a proactive and detail-oriented Buying and Booking Administrator to join our Buying Department. 

This role is essential in supporting the wider team, with a particular focus on Health & Beauty. You’ll be the main contact for suppliers and play a key part in ensuring stock is delivered into our depot on time. The role involves a mix of administrative tasks, communication with suppliers, and coordination with our warehouse and store teams.

Job Overview

• Provide administrative and telephone support to the buying team
• Book and amend stock in the warehouse system
• Liaise with suppliers to manage deliveries and queries
• Set up new products and suppliers on internal systems
• Raise purchase orders and track shipments
• Monitor sales, stock levels and product performance
• Support basic market and competitor research
• Communicate with warehouse and store teams to resolve stock issues
• Assist with customer queries related to orders and availability

Minimum Criteria To Apply

• Good communication and interpersonal skills
• Confident and polite telephone manner
• Strong organisation and time management
• Able to prioritise tasks and work to deadlines
• Comfortable using Microsoft Excel, Word, Outlook, and other basic IT systems
• High attention to detail and accuracy
• Able to stay calm under pressure
• Understands the importance of confidentiality
• Previous experience in a similar role is useful but not essential