Loss Prevention Administrator - Days

Package

• £27,069.48 per annum
• Working an average 38.61 hours per week, working 4 days on 4 days off between 06:00am and 18:00pm

Employee Benefits

• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme
• MyHB colleague benefits platform with access to:
  • Discounts UK wide on retail, leisure, hospitality venues
  • Employee Assistance Programme with 24/7 confidential counselling and advice line 
  • Low-cost voluntary insured health cash plans and cancer cover

Job Introduction

We are looking for a Loss Prevention Alarm Monitoring Administrator to join our Loss Prevention team, based at our Head Office in Liverpool.

This is an important role within the team, helping to protect our colleagues, stores and business by monitoring activity, identifying potential risks and supporting the investigation of incidents.

You will monitor CCTV and alarm systems, review store and point of sale data, and help identify suspicious activity, potential offenders and areas of loss. You will also work closely with stores, management, contractors and external agencies, providing timely support and helping to ensure incidents and enquiries are handled effectively.

Job Overview

• Monitor CCTV, alarm systems and incident reports to identify suspicious activity, potential offenders and areas of risk across multiple sites.
• Administer and support Loss Prevention systems, including FaceWatch, Auror and any future technologies introduced by the business.
• Review point of sale and store data, identifying unusual activity and producing clear and accurate reports.
• Liaise with stores, contractors, management and external agencies to resolve enquiries and support investigations.
• Support the management of incidents, including situations involving violence or aggression, and assist with the creation and maintenance of crime packs.
• Provide practical advice and guidance to stores, helping to minimise risk and prevent repeat incidents.
• Maintain accurate records and ensure relevant information is recorded and communicated appropriately.
• Carry out general administrative duties and provide wider support to the Loss Prevention team when required.

Minimum Criteria To Apply

We are looking for a Loss Prevention Alarm Monitoring Administrator to join our Loss Prevention team, based at our Head Office in Liverpool.

This is an important role within the team, helping to protect our colleagues, stores and business by monitoring activity, identifying potential risks and supporting the investigation of incidents.

You will monitor CCTV and alarm systems, review store and point of sale data, and help identify suspicious activity, potential offenders and areas of loss. You will also work closely with stores, management, contractors and external agencies, providing timely support and helping to ensure incidents and enquiries are handled effectively.